Frequently Asked Questions
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Yes, we offer custom cakes! We specialize in a variety of buttercream piping techniques to create beautiful and unique designs. Customers are encouraged to email us a photo of their vision. Please note that we do not currently use fondant. Custom design fees apply.
You can place an order by using the order request form on our website or calling (204) 998-8692. Please allow 1-2 business days for our response.
We tend to book up quickly, so the more notice, the better!
Here's a general guide: -Small orders, menu cakes and cupcakes require a minimum of 2 to 5 days' notice.
-Custom cakes, large orders and catering require up to 10 days' notice.
-Large wedding orders require a minimum of 3 months' notice.
It's always worth reaching out to see if we have room for short-notice orders.
*Please note: these timelines are not guaranteed, so we strongly encourage ordering as early as possible.
Yes, we offer city-wide delivery for a fee on select days. Delivery fees are based on distance from our production location at 1062 Autumnwood Dr.
0-5km - $5
5-10km - $7
10-20km - $10
During market season, delivery times vary. Please reach out to see if your order falls on a scheduled delivery day!
Changes or cancellations must be made before the payment due date on your order confirmation. After this date, no refunds will be issued, and we will be unable to adjust the requested pick-up date.
If a customer does not pick up their order on their scheduled day and fails to notify us, we will reach out and allow one business day for a response. If we do not hear back, the order may be resold or donated at our discretion.